CGSoft's CRM business solutions help you manage multi-channel collaborative selling and the complexities inherent in various industries. This includes Loyalty Management of Internal and External Membership Cards via Rewards Programs which involve automatic gathering and calculating of points and rebates, minimizing human errors, giving customers up to date information on the total points collected for their future free gift redemption. It also allows profiling of customers to plan future promotional activities etc. Producing and managing your own in-house computerized Cash and Gift Vouchers are made so much easier with the Voucher Management module. While Easy Payment Management module will help you manage easy payment schemes, as well as monitor the progress of instalment payments etc. via Bill Payment monitoring that's incorporated within the system.

CGSoft's CRM business solutions also cater for Service Management to help you enhance your customer service standards by monitoring the status of products and services given to customers and their service record etc. Through CRM, you'll be able to track the status of all Indoor and Outdoor Services provided as well as Extended Warranties which will help extend your customers' product life cycle and maintain a long term two-way relationship.

The Customer Service Portal will help to preview the products range, promotions and categories on-line, thereby opening avenues for you to close endless sales and run Redemption Campaigns with minimum efforts. The Help Desk can be another platform to keep tabs on your Customer Profiles.